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Opis:
Učinkovita online komunikacija ključna je u stvarnim poslovnim obvezama i odnosima. U digitalnoj eri, poslovni akteri bi trebali ovladati svim alatima za online komunikaciju kao što su e-pošta, instant poruke, društveni mediji i video pozivi.
Ključne riječi
Mrežni bonton , učinkovita komunikacija
Literatura
Balinas, T. (2021). Social Media Etiquette for Business Owners: 25 Do’s & Don’ts.
https://www.outboundengine.com/blog/social-media-etiquette-for-business-25-dos-donts/
Conrad, A. (2021). The 7 Rules of Business Chat Etiquette Your Team is Definitely Breaking.
https://www.getapp.com/resources/business-chat-etiquette-rules-for-small-business/
Guffey, M. (2008). Essentials of business communication (7th ed.). Mason, OH: Thomson/Wadsworth.
Shea, V. (1994). Netiquette. San Francisco, CA: Albion Books.
Smith, S. (2020). Netiquette: How to Master Online Business Communication.
https://www.business-opportunities.biz/2020/05/05/netiquette-master-online-business-communication/
Strawbridge, M. (2006). Netiquette: Internet etiquette in the age of the blog. Software Reference.